You can check your exact departure transfer pickup location at www.getmypickup.com from 48 hours before your return date. You will need the booking reference from your transfer confirmation voucher.
For arrivals and departures, pickup and drop-off are normally at the hotel reception. In some cases, access may be restricted due to road closures, pedestrian areas, or local access rules. If this happens, your pickup or drop-off point will be the closest accessible location to your hotel.
If your pickup details are still not available within 48 hours of your return date, please ask to be connected to an agent so the team can look into this for you.