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  1. Destination Services
  2. FREQUENTLY ASKED QUESTIONS
  3. EXCURSIONS

EXCURSIONS

Find answers to common questions about excursions, including bookings, pickup times, changes, cancellations, lost property, photos and videos, and how to get support if something goes wrong.

  • I want to complain about an excursion.
  • I paid for photos or video during my excursion and did not receive them.
  • I lost something during an excursion.
  • Can pregnant women join excursions?
  • Can I buy photos or videos on my excursion?
  • Does my excursion include food?
  • Can I change the time of my excursion?
  • Can I change the date of my excursion?
  • Can I cancel my excursion?
  • Can I make a change to my excursion?
  • My excursion transfer is late.
  • What time is my excursion pickup?

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